Data Protection

 

Note: This text is the attempt to translate the German version of the Data Protection Statement into English. The original version can be found here: https://www.lindtner.com/de/rechtliches/datenschutz

Data Protection Statement of Privathotel Lindtner Hamburg GmbH, Konditorei Lindtner Hamburg GmbH and Lindtner SPA & Beauty

 

We appreciate you visiting our websites and we thank you for your interest. Protection of personal data is a very important issue for us. Therefore, the processing of personal data of a data subject, for instance of names, postal or e-mail addresses and phone numbers, is carried out in accordance with the applicable European and national legislation.

If data processing is necessary, but there is no legal basis for such processing, we generally request a consent from the data subject.

In the following, the controllers – Privathotel Lindtner Hamburg GmbH, Konditorei Lindtner Hamburg GmbH and Lindtner SPA & Beauty (hereinafter referred to as “we” or “us”) – would like to inform the public about the nature, scope and purpose of the personal data processed by them. Furthermore, data subjects are informed of their rights by means of this Data Protection Statement.

 

Right of revocation against any consent you may have given for data processing

 

If the data processing is based on Art. 6 Para. 1 lit. a GDPR, i.e. your express consent, you have the right to revoke this given consent at any time (pursuant to Art. 7 Para. 3 S. 1 GDPR). The respective legal basis on which processing is based can be found in this data protection statement.

The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation (pursuant to Art. 7 Para. 3 S. 2 GDPR).

 

Right to object to the collection of data in special cases; right to object to direct advertising

 

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

 

Definitions

 

The data protection statement of our company is based on the terms, which the European legislative and regulatory authority uses in the EU General Data Protection Regulation (hereinafter called “GDPR”). Our data protection statement aims to be easy to read and to understand by general public as well as by our customers or business partners. To guarantee this we shall first explain the terms used.

We use in this data protections statement and on our internet homepage, inter alia, following terminology:

Personal data means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject means any identified or identifiable natural person whose personal data is processed by the party responsible for the processing.

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Controller or the party responsible for the processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

Rights of the data subject

 

Right to confirmation: Every data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed.
If a data subject wishes to make use of this right of confirmation, he/she can contact the controller at any time.

Right of access by the data subject: Any data subject affected by the processing of personal data shall have the right at any time and free of charge to obtain from the controller information concerning the personal data stored about him or her and to get a copy of such information. Furthermore, the European legislative and regulatory authorities have granted to the data subject rights on the following information:

  • the purposes of the processing
  • the categories of personal data concerned
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
  • the right to lodge a complaint with a supervisory authority
  • where the personal data are not collected from the data subject, any available information as to their source
  • the existence of automated decision-making, including profiling, referred to in the Art. 22 Para. 1 and 4 GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

Further, the data subject has also right of access to information, whether personal data are transferred to a third country or to an international organisation. If that is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

When the data subject wishes to make use of this right of access, he or she can at any time contact the data processing controller.

Right to rectification: Every data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Further, taking into account the purposes of the processing, the data subject shall also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If the data subject wishes to make use of this right of rectification, he or she can at any time contact the data processing controller.

Right to erasure (right to be forgotten): Every data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, where one of the following grounds applies and data processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent on which the processing is based according to Art. 6 Para. 1 lit. a GDPR, or Art. 9 Para. 2 lit. a GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Art. 21 Para 1 GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 Para 2 GDPR.
  • The personal data have been unlawfully processed.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Art. 8 Para. 1 GDPR.

 

If one of the abovementioned reasons applies and the data subject would like to demand erasure of his or her personal data, which have been stored by us, he or she can at any time contact the controller. The request of the data subject will be fulfilled promptly.

If the personal data have been made public by our company and if we as controller are obliged pursuant to Art. 17 Para 1 GDPR to erase the personal data, our company taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers which process the disclosed personal data that the data subject has requested from these other data controllers the erasure of all links to such personal data or of copies or replications of such personal data. This paragraph shall not apply if processing is necessary. The controller will then case-by-case make the necessary arrangements.

Right to restriction of processing: Each data subject affected by the processing of personal data shall have the right to request from the controller restriction of processing where one of the following condition applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to processing pursuant to Art. 21 Para. 1 GDPR and the verification is pending, whether the legitimate grounds of the controller override those of the data subject.

 

If one of the abovementioned reasons is present and the data subject would like to request restriction of his or her personal data, which have been stored by us, he or she can at any time contact the controller. The restriction of processing will be effectuated without delay.

Right to data portability: Each data subject affected by the processing of personal data shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. He or she has also the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent pursuant to Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 GDPR or on a contract pursuant to Art. 6 Para. 1 lit. b GDPR and the processing is carried out by automated means. Right of data portability shall not apply to processing necessary for the performance of a task to be carried out in the public interest or in the exercise of official authority delegated to the controller.

In exercising his or her right to data portability pursuant to Art. 20 Para. 1 GDPR, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this right shall not adversely affect the rights and freedoms of others.

In order to enforce the right to data portability the data subject can at any time contact the controller.

Right to object: Each data subject affected by the processing of personal data shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on Art. 6 Para. 1 lit. e GDPR or Art. 6 Para. 1 lit f GDPR. This also applies to profiling based on those provisions.

In case of an objection our company shall no longer process the personal data, unless we can show compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purposes of establishment, exercise or defence of legal claims.

Where personal data are processed by our company for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This includes also profiling to the extent that it is related to such direct marketing.

Where the data subject submits an objection to us against processing for direct marketing purposes, the personal data shall no longer be processed for such purposes by us.

Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Art. 89 Para. 1 GDPR, the data subject, on grounds relating to his or her particular situation, shall have the right to make an objection to us against processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may directly contact the controller. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.

Automated individual decision-making, including profiling: Each data subject affected by the processing of personal data shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him or her, or in a similar manner significantly affects him or her. The aforementioned right shall not apply, if the decision

  • is necessary for entering into, or performance of, a contract between the data subject and a data controller;
  • is authorised by Union or Member State law to which the controller is subject, and this legislation lays down suitable measures to safeguard the rights, freedoms and legitimate interests of the data subject; or
  • is based on explicit consent of the data subject

If the decision to enter into, or to perform, a contract between the data subject and the controller is required, or if the decision is made with the explicit consent of the data subject, our company shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

If the data subject wishes to assert the right of automated individual decision-making, he or she can contact the controller at any time.

Right to revoke the declaration of consent: Each data subject affected by the processing of personal data shall have the right to withdraw his or her consent at any time.

If the data subject wishes to make use of the right to revoke the declaration of consent, he or she can contact the controller at any time.

Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. A list of the state data protection officers and their contact details can be found at the following link:

https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html (in German)

 

The data protection supervisory authority responsible for us is:

 

The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Str. 22, 7. OG

20459 Hamburg

Phone: +49 (0) 40 428 54 – 4040

E-Mail: mailbox@datenschutz.hamburg.de

 

Legal basis for the processing of personal data

 

Insofar as we obtain the consent of the data subject for processing of personal data, the Art. 6 Para. 1 lit. a GDPR serves as legal basis.

In the processing of personal data required to fulfil a contract of which the data subject is a party, the Art. 6 Para. 1 lit. b GDPR serves as legal basis. This also applies to processing operations required to carry out pre-contractual measures.

Insofar as processing of personal data is required to fulfil a legal obligation to which we are subject, Art. 6 Para. 1 lit. c GDPR serves as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or of a third party, and if the interest, fundamental rights and fundamental freedoms of the data subject do not prevail over the first mentioned interest, Art. 6 Para. 1 lit. f GDPR serves as legal basis for data processing.

 

Routine deletion and blocking of personal data

 

The controller processes (in this connection also: stores) the personal data of the data subject only for the period necessary to achieve the purpose of the storage or,

if the processing is required by the European legislative and regulatory authorities, or laid down in another law or regulation to which the controller is liable.

If the purpose of the storage ceases to apply, or if a storage period prescribed by the European directives and regulations or by any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

 

Cooperation with processors and third parties

 

If we disclose data to other people and companies (processors or third parties) as part of our processing, transmit them to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the data is transmitted to third parties, as to payment service providers, in accordance with Art. 6 Para. 1 lit. b GDPR for the fulfillment of the contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called “order processing contract”, this is done on the basis of Art. 28 GDPR.

 

Privacy in recruitment and in the application process

 

The controller collects and processes personal data for the purposes of the application procedure. The processing can also be done electronically. This is particularly the case where an applicant submits the corresponding documents to the controller by means of electronic communications, e.g. by e-mail. If the controller concludes a contract of employment with one applicant, the transmitted data are stored for the purpose of executing the employment relationship in compliance with the statutory provisions. If the controller does not conclude a contract of employment with any of the applicants, the application documents will automatically be deleted six months after the notification of letter of rejection, provided that deletion does not conflict with any other legitimate interests of the controller. In this context other legitimate interest means for instance a burden of proof in legal proceedings pursuant to the General Law on Equal Treatment (AGG).

 

Information on video surveillance in our properties

 

Video surveillance is a particularly intensive form of processing personal data. Almost everyone feels uncomfortable when they are under video surveillance. This is also referred to as “surveillance pressure”. Not being exposed to this pressure is almost one of the basic human needs.

Another human need, however, is the desire for security. Individuals and communities, but also inanimate things such as objects and systems, derive great benefit from an environment that is free of security risks or dangers.

Video surveillance is subject to strict data protection requirements for good reasons. On the other hand, the security interests of the controller must also be fairly assessed. Because often these interests are not limited to the controller alone. Employees, interested parties, suppliers, customers, tenants, guests, visitors, etc. may also have a need for security, which can be satisfied by a moderate and sensible use of video surveillance.

Even if some of the following information is already mentioned elsewhere in this data protection declaration, we would like to list all the information in this section of the text as it can also be found in a detailed information sign for video surveillance (information sheet according to Art. 13 GDPR):

 

Name and contact details of controller and, if applicable, his representative:

To be found at the bottom of this Data Protection Statement.

 

Contact details of the data protection officer:

To be found at the bottom of this Data Protection Statement.

 

Purposes and legal basis of data processing:

Investigation and detection of criminal offences as well as other security-related events.

Art. 6 Para. 1 lit. f EU General Data Protection Regulation.

 

Legitimate interests pursued:

Safety of employees, guests, visitors, etc.

Protection of property, exercise of domiciliary rights.

 

Duration of storage or criteria for determining the duration:

In our properties, image data is usually deleted after 72 hours at the latest, insofar as the purpose of the storage has also ceased to apply at this time.

In doing so, we follow a recommendation of the independent data protection authorities of the federal and state governments (Data Protection Conference – DSK).

With a storage period of 72 hours, according to the DSK’s justification, the supervisor can regularly pursue his security interests, while at the same time the interests of the data subjects worthy of protection remain protected.

If necessary, a special monitoring purpose may justify longer storage. However, this must be adequately justified.

 

Recipients or categories of recipients of the data (if data transfer takes place):

The data controller will not transfer the personal data to a third country or an international organisation.

 

Information on the rights of the data subject

See also the section “Rights of the data subject” at the top of this Data Protection Statement. For video surveillance in summary:

The data subject has the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed; if this is the case, he or she has a right of access to such personal data and to the information specified in Article 15 of the GDPR.

The data subject has the right to obtain from the controller the rectification without delay of inaccurate personal data concerning him or her and, where applicable, the completion of incomplete personal data (Article 16 GDPR).

The data subject has the right to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the grounds listed in detail in Article 17 of the GDPR applies, e.g. where the data are no longer needed for the purposes pursued (right to erasure).

The data subject has the right to request the controller to restrict processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if the data subject has objected to the processing, for the duration of the controller’s review.

The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her. The controller shall then no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims (Article 21 GDPR).

Without prejudice to any other administrative or judicial remedy, any data subject shall have the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Art. 77 GDPR). The data subject may exercise this right before a supervisory authority in the Member State of his or her residence, place of work or the place of the alleged infringement. In Hamburg, the competent supervisory authority is:

 

The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Str. 22, 7. OG

20459 Hamburg

Phone: +49 (0) 40 428 54 – 4040

E-Mail: mailbox@datenschutz.hamburg.de

 

Security of personal data

 

Our company shall take numerous technical and organizational measures in order to protect your personal data against accidental or illegal destruction, alteration, loss, unlawful disclosure or unauthorized access.

Nevertheless, for instance internet-based data transfer can principally bear gaps in the security, and therefore absolute protection cannot be guaranteed. For this reason, any data subject is free to communicate personal data to us in an alternative way, for instance by telephone.

 

Website Encryption

 

This site TLS-encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in the browser line.

If encryption is activated, the data that you transmit to us cannot be read by third parties.

 

Collection of general data and information

 

Our website collects a number of general data and information each time the website is accessed by data subject or an automated system. This general data and information is stored in the log files of the server. Following data can be collected:

  • browser types and versions used
  • operating system used by the accessing computer
  • website from which an accessing system gets to our website (so called referrers)
  • sub-websites, which are accessed via an accessing system on our website
  • date and time of access to our website
  • web protocol address (IP address)
  • Internet service provider of the accessing system
  • other similar data and information, which is used to protect our information technology systems against possible attacks

When using this general data and information, our company does not draw any conclusions about the data subject. In fact, this information is needed in order:

  • to deliver the contents of our website correctly
  • to optimize the content of our website as well as possibly the advertising for it
  • to ensure long-term functionality of our information technology systems and of the technology on our website
  • to provide law enforcement authorities with necessary information related to criminal prosecution in case of a cyberattack

This collected data and information is therefore evaluated by our company on the one hand statistically, and on the other hand to increase data protection and data security in our company, and last but not least to ensure the best possible level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by the data subject.

This data is not amalgamated with other data sources.

This data is recorded on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – the server log files must be recorded for this.

 

Request by E-Mail, Phone or Fax

 

If you contact us by e-mail, phone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – especially legal storage periods – remain unaffected.

 

Contact

 

Personal data is also processed by us if you provide it of your own accord. This happens, for example, every time you contact us. We will, of course, use the personal data transmitted in this way exclusively for the purpose for which you provide it to us when contacting us. Any communication of this information is expressly on a voluntary basis and with your consent. Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to answer your request.

 

Contact forms without forwarding to external websites

 

General contact form

Our website contains a contact form which can be used to contact us electronically. If you click on the “Contact” link at the bottom of the website, you will automatically be redirected to the corresponding sub-page.

If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. These data are:

  • Company name
  • Last name, first name
  • Telephone number
  • E-Mail address
  • Subject
  • Message

 

Contact form for conference enquiries

On our website there is a form for a conference enquiry which can be used for electronic contact. If you click on the corresponding button, you will automatically be redirected to the corresponding sub-page.

If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. These data are:

  • Name of the company
  • Last name, first name
  • Telephone number
  • E-Mail address
  • Subject
  • Message

 

Order form for Konditorei Lindtner

There is an order form on our website which can be used for electronic contact. If you click on the corresponding button, you will automatically be redirected to the corresponding sub-page.

If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. These data are:

  • Company name
  • Last name, first name
  • Telephone number
  • e-mail address
  • Subject
  • Your message

 

The following data is also stored at the time the message is sent:

  • IP address of the user
  • Date and time of registration

 

For the processing of the data, your consent is obtained during the submission process and reference is made to this Data Protection Statement.

You are also welcome to contact us by e-mail. In this case, the personal data transmitted with the e-mail will be stored. If this involves information on communication channels (e.g. e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to answer your request. In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.

The legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 Para. 1 lit. f GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR.

The processing of the personal data from the input mask serves us solely to process the contact. We will, of course, use the data from your e-mail enquiries exclusively for the purpose for which you provide them when contacting us. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. This is also our legitimate interest.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. If the e-mail contact is aimed at the execution of a contract, the data will be deleted after the expiry of the legal (commercial or tax) storage periods required for this purpose.

You have the option to revoke your consent to the processing of the e-mail and its content at any time. In such a case, the conversation cannot be continued. To do so, please simply contact us. However, this revocation option only exists insofar as the e-mail contact does not serve the preparation or execution of a contract.

 

Contact forms with redirection to external websites

 

Room booking

On our website we have integrated the online service cBooking of HotelNetSolutions GmbH, Genthiner Straße 8, 10785 Berlin, www.hotelnetsolutions.de for room booking. If you click on the corresponding button you will automatically be redirected to the cBooking website.

If you would like to book a room with us, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your booking. Mandatory data required for the processing of contracts are marked separately, other data are voluntary. The data is entered in an input mask and transmitted to us and stored. The following data is collected during the booking process:

  • IP address
  • Date and time of booking
  • Room category and number of persons
  • travel period
  • Any extras (arrangements, restaurant, facilities, etc.)
  • If applicable, comments to the hotel (wishes)
  • Salutation
  • Name of the person making the booking
  • Name of the traveller (if different from the person booking)
  • Hotel address
  • E-mail address
  • Telephone number (if different)
  • Billing address (if different)
  • country
  • Credit card details

 

The data will also be passed on to the provider of the online service cBooking as well as to the corresponding payment service providers. Apart from that, the data is only passed on to third parties if the passing on is necessary for the purpose of contract processing or for accounting purposes or for the collection of the fee or if you have expressly consented to it. In this respect, we only pass on the data required in each case. The data recipients are:

  • the respective delivery/shipping company (transfer of name and address)
  • Collection companies, insofar as payment has to be collected (passing on of name, address, order details)
  • Payment institutions for the purpose of collecting debts, insofar as you have selected direct debit as the payment method
  • Payment service providers – depending on your choice of payment method.

 

The legal basis is Art. 6 Para. 1 lit. b GDPR. With regard to the voluntary data, the legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR. There is a Daqta Processing Agreement (“DPA”) between the controller and HotelNetSolutions GmbH.

The mandatory data collected is required for the fulfilment of the contract with the user (for the purpose of providing the goods or service and confirming the content of the contract). We therefore use the data to answer your enquiries, to process your booking, if necessary to check creditworthiness or to recover a debt and for the purpose of technical administration of the websites. The voluntary data is used to prevent misuse and, if necessary, to investigate criminal offences.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years after the execution of the contract. However, we restrict processing after 6 years, i.e. your data is only used to comply with legal obligations. If a continuing obligation exists between us and the user, we store the data for the entire duration of the contract and for ten years thereafter (see above). With regard to data provided voluntarily, we will delete the data upon expiry of 6 years after the execution of the contract, insofar as no further contract is concluded with the user during this period; in this case, the data will be deleted upon expiry of 6 years after the execution of the last contract.

If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion. Otherwise, you are free to have the personal data provided during registration completely deleted from the data stock of the person responsible. With regard to the voluntary data, you can declare your revocation to the person responsible at any time. In this case, the voluntary data will be deleted immediately.

Information on the data protection of HotelNetSolutions GmbH can be found here: https://hotelnetsolutions.de/Datenschutz/ (in German)

 

Appointment booking Lindtner SPA & Beauty

On our website we have integrated the online service of Treatwell DACH GmbH, Greifswalder Straße 212, 10405 Berlin (hereinafter referred to as “Treatwell”) for booking appointments at Lindtner SPA & Beauty. If you click on the corresponding button, you will automatically be redirected to the Treatwell website.

If you would like to book an appointment at the Lindtner SPA & Beauty, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your booking. The data is entered in an input mask and transmitted to us and stored. The following data is collected as part of the booking process:

  • IP address
  • Date and time of booking
  • Type of service
  • Selection of the first available employee
  • Date and time of the appointment
  • If applicable, e-mail address and password for a login via Treatwell or Facebook
  • First and last name
  • E-mail address
  • Telephone number
  • If applicable, comments on the appointment
  • Payment method
  • If applicable, registration for an e-mail or SMS newsletter

 

The data will also be passed on to Treatwell as well as to the corresponding payment service providers. Apart from that, data will only be passed on to third parties if the passing on is necessary for the purpose of contract processing or for billing purposes or for the collection of the fee or if you have expressly consented to it. In this respect, we only pass on the data required in each case. The data recipients are:

  • Collection companies, insofar as the payment must be collected (disclosure of name, address, order details).
  • Payment service providers – depending on the selection of the payment method.

 

The legal basis is Art. 6 Para. 1 lit. b GDPR. With regard to the voluntary data, the legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR. There is a Data Processing Agreement (“DPA”) between the controller and Treatwell DACH GmbH.

The mandatory data collected is required for the fulfilment of the contract with the user (for the purpose of providing the service and confirming the content of the contract). We therefore use the data to answer your enquiries, to process your booking, if necessary to check creditworthiness or to recover a debt and for the purpose of technical administration of the websites. The voluntary information is provided for the prevention of misuse and, if necessary, for the investigation of criminal offences.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years after the execution of the contract. However, we restrict processing after 6 years, i.e. your data is only used to comply with legal obligations. If a continuing obligation exists between us and the user, we store the data for the entire duration of the contract and for ten years thereafter (see above). With regard to data provided voluntarily, we will delete the data upon expiry of 6 years after the execution of the contract, insofar as no further contract is concluded with the user during this period; in this case, the data will be deleted upon expiry of 6 years after the execution of the last contract.

If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion. Otherwise, you are free to have the personal data provided during registration completely deleted from the data stock of the person responsible. With regard to the voluntary data, you can declare your revocation to us at any time. In this case, the voluntary data will be deleted immediately.

Information on the data protection of Treatwell DACH GmbH can be found here: https://www.treatwell.de/info/datenschutz/ (in German)

 

Newsletter dispatch with rapidmail

 

If you would like to receive our newsletter, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or only on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent to the storage of the data, the e-mail address as well as its use for sending the newsletter at any time, for example, by clicking on the corresponding link in the newsletter (“Unsubscribe newsletter”) or by sending a message to the contact data given in the imprint. The legality of the data processing operations already carried out remains unaffected by the revocation.

We use rapidmail to send our newsletter. Your data will therefore be transmitted to rapidmail GmbH. In doing so, rapidmail GmbH is prohibited from using your data for any other purpose than for sending the newsletter. rapidmail GmbH is not permitted to pass on or sell your data. rapidmail is a German, certified newsletter software provider which has been carefully selected in accordance with the requirements of the GDPR and the German Federal Data Protection Act. A Data Processing Agreement was concluded with rapidmail GmbH pursuant to Art. 28 DSGVO.

rapidmail uses the so-called double opt-in procedure to register for our newsletter. This means that after your registration, an e-mail will be sent to the specified e-mail address asking you to confirm that you wish to receive the newsletter.

As long as you do not confirm your registration, your information will be stored by rapidmail. The purpose of this procedure is to be able to prove your registration and, if applicable, to clarify a possible misuse of your personal data.

Your e-mail address is the only mandatory information required for the dispatch of the newsletter. After your confirmation, rapidmail will save your e-mail address and the IP address for the purpose of sending the newsletter.

Please note that we will evaluate your user behaviour when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels which represent one-pixel image files stored on our website. For the evaluations, we link the data mentioned under “Collection of general data and information” in this data protection statement and the web beacons with your e-mail address and an individual ID. The data is only collected pseudonymously. This means that the IDs are not linked to your other personal data, and a direct personal reference is excluded.

The information is stored as long as you have subscribed to the newsletter. After you unsubscribe, all stored data will be deleted with the exception of the e-mail address.

For further information, please refer to the privacy policy of rapidmail GmbH at https://www.rapidmail.de/datenschutz (in German)

 

Links to other websites

 

Our websites contain links to other websites (so called external links).

Our company is as a supplier responsible for the contents of our own as required by the European and national legislation in force. Our own contents are to be distinguished from links to contents provided by other suppliers. We have no influence over whether or not operators of other websites comply with the European and national data protection regulations in force. Please learn more about the data protection statements on the websites of the respective suppliers.

 

Cookies

 

We use cookies in order to further improve our internet presentation for you, make it more user-friendly and to tailor it as well as possible to meet your needs. Cookies are small text data files, which a webserver sends to your internet browser when you visit a website. The cookies are stored locally on your terminal (personal computer, notebook, tablet, smartphone etc.).

Numerous websites and servers use cookies. Many cookies contain so called cookie ID, which is a unique identifier of the cookie. Cookie ID consists of a string of characters through which websites and servers can trace back the actual web browser, on which the cookie is stored. This allows the visited web pages and servers to distinguish the individual browser of the data subject from other web browsers that contain other cookies. A specific web browser can be recognized and identified by the unique cookie ID. The purpose of this information is to automatically recognize you and to facilitate your navigation, when you visit the website again with the same device.

You can also consent or reject cookies – also for web tracking – via the settings of your web browser. You can configure your web browser so that it blocks cookies generally, or you will be warned in advance when a new cookie is about to be stored. In this case, however, the functionality of the website may be impaired (for example when placing orders). Your browser also offers a function to delete cookies (for instance by choosing “Clear browsing data”. This is possible in all common web browsers. Further information can be found in the user manual or in the settings of your browser.

First-party cookies: First-party cookies are permanent cookies that are stored on the computer and only lose their validity when the expiry date assigned to them has expired. The word “party” refers to the domain from which the cookie originated. In contrast to third-party cookies, first-party cookies usually come from the website operator itself. They are therefore not accessible to browsers across domains. For example, website A assigns a cookie A, which is not recognized by website B, but can only be recognized by website A. This means that data cannot be passed on to third parties.

Third-party cookies: With a third-party cookie, the cookie is set and recorded by a third party. These cookies are mostly used by advertisers who use their cookies on other websites to collect information about website visitors using the cookies. These are data records that are stored in the user’s web browser when he visits a page with the advertisement. If he visits a page with advertising from the same provider again, he will be recognized.

 

Consent with Borlabs Cookie

 

Our website uses the Borlabs Cookie consent technology to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies and to document this in accordance with data protection law. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereinafter referred to as “Borlabs”).

When you enter our website, a Borlabs cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data is not shared with Borlabs.

The data collected will be stored until you request us to delete it or until you delete the Borlabs cookie yourself or until the purpose for storing the data no longer applies. Mandatory legal retention periods remain unaffected.

The Borlabs cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.

Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/ and https://de.borlabs.io/datenschutz/ (in German)

 

Google Tag Manager

 

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time with effect for the future.

For more information on Google Tag Manager and Google’s privacy policy, please see the following link: https://policies.google.com/privacy

 

Google Analytics

 

If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The responsible party for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

 

Scope of processing

Google Analytics uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.

Google Analytics 4 has IP address anonymization enabled by default. Due to IP anonymization, your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

During your website visit, your user behaviour is recorded in the form of “events”. Events can be:

  • Page views
  • First visit to the website
  • Start of session
  • Your “click path”, interaction with the website
  • Scrolls (whenever a user scrolls to the bottom of the page (90%))
  • clicks on external links
  • internal search queries
  • interaction with videos
  • file downloads
  • seen / clicked ads
  • language settings

Also recorded:

  • Your approximate location (region)
  • your IP address (in shortened form)
  • technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
  • your internet service provider
  • the referrer URL (via which website/advertising medium you came to this website)
  • Purposes of processing

On behalf of the operator of this website, Google will use this information to evaluate your use of the website and to compile reports on website activity. The reports provided by Google Analytics serve to analyse the performance of our website.

 

Recipients

Recipients of the data are/may be:

  • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor under Art. 28 DSGVO).
  • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
  • Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

It cannot be ruled out that US authorities may access the data stored by Google.

 

Third country transfer

Insofar as data is processed outside the EU/EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish an appropriate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities.

 

Duration of storage

The data sent by us and linked to cookies are automatically deleted after 2 to 14 months. The deletion of data whose retention period has been reached occurs automatically once a month.

 

Legal basis

The legal basis for this data processing is your consent pursuant to Art.6 Para.1 lit. a GDPR and § 25 Para. 1 TTDSG.

 

Revocation

You can revoke your consent at any time with effect for the future by accessing the cookie settings[borlabs-cookie type="btn-cookie-preference" title="Change Cookie Settings" element="link"/]and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until the revocation remains unaffected.

You can also prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in a restriction of functionalities on this and other websites. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google, by:

 

For more information on Google Analytics’ terms of use and Google’s privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/us/ and at https://policies.google.com/?hl=en

 

Google Ads

 

We use “Google Ads” (formerly Google AdWords) on our website, a service of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). Google Ads enables us to draw attention to our attractive offers with the help of advertising material on external websites. This enables us to determine how successful individual advertising measures are. These advertising materials are delivered by Google via so-called “AdServer”. For this purpose, we use so-called AdServer cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Ads stores a cookie on your PC. These cookies usually lose their validity after 30 days. They should not be used to personally identify you. The following information is usually saved as analysis values for this cookie: unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the Users no longer want to be addressed). These cookies enable Google to recognize your web browser. If a user visits certain pages of the website of an Ads customer and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Ads customer. Cookies cannot therefore be tracked via the websites of Ads customers. We ourselves do not collect and process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the users based on this information. Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google through the use of Google Ads. To the best of our knowledge, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you have a Google user account and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is a possibility that Google will find out and save your IP address.

We use Google Ads for marketing and optimization purposes, in particular to display relevant and interesting ads for you, to improve the reports on campaign performance and to achieve a fair calculation of advertising costs. The legal basis for the use of Google Ads is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG.

You can prevent the installation of these cookies by refusing your consent to the storage of these cookies when entering the website, deleting existing cookies or deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. The storage of cookies can also be prevented by setting your web browser so that cookies from the domain “www.googleadservices.com” are blocked (https://www.google.de/settings/ads ). We would like to point out that this setting will be deleted if you delete your cookies. You can also deactivate interest-based ads using the link http://optout.aboutads.info . We would like to point out that this setting will also be deleted if you delete your cookies.

Third party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland

Further information on the use of data by Google, setting and objection options and data protection can be found on the following Google websites:

Data protection declaration: https://policies.google.com/privacy

Google website statistics: https://services.google.com/sitestats/de.html

 

Google DoubleClick

 

A web service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: DoubleClick) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to DoubleClick.

You can prevent DoubleClick from collecting and processing your data by refusing your consent when you enter the website, deactivating the execution of script code in your browser or installing a script blocker in your browser.

The legal basis for the use of Google Double Click is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG.

The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transferred data can be found in the DoubleClick data protection declaration: https://policies.google.com/privacy

 

Google

 

A web service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google.

You can prevent the collection and processing of your data by this web service by refusing your consent when entering the website, deactivating the execution of script code in your browser or installing a script blocker in your browser.

The legal basis for the use of this web service is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG.

The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transferred data can be found in Google’s data protection declaration: https://policies.google.com/privacy

 

Google Fonts

 

Google Fonts (https://fonts.google.com/ ) are used to visually improve the presentation of various information on this website. The web fonts are transferred to the cache of the browser when the page is called up so that they can be used for display.

When the page is called up, no cookies are stored by the website visitor. Data that are transmitted in connection with the page view are sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. You will not be associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.

You can prevent the collection and processing of your data by this web service by refusing your consent when entering the website, deactivating the execution in your browser or installing a script blocker in your browser. If your browser does not support the Google Fonts or you prevent access to the Google servers, the text is displayed in the system’s standard font.

The legal basis for the use of this web service is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG.

You can find information on the data protection conditions of Google Fonts at: https://developers.google.com/fonts/faq#Privacy

General information on data protection can be found in the Google Privacy Center at: https://policies.google.com/privacy

 

Google Maps

 

This website uses the mapping service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived.

Although the USA is a third country that does not offer an adequate level of data protection, suitable guarantees in the form of EU Standard Contractional Clauses (“SCCs”) pursuant to Art. 46 Para. 2 lit. c GDPR, which were issued by the European Commission in accordance with a review procedure pursuant to Art. 93 GDPR, apply here. These Standard Contractional Clauses can be found, for example, at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02010D0087-20161217 (as of 31.03.2021)

The operator of this website has no control over the data transfer. In case Google Maps has been activated, Google has the option to use Google Fonts for the purpose of the uniform depiction of fonts. When you access Google Maps, your browser will load the required web fonts into your browser cache, to correctly display text and fonts.

We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 Para. 1 lit. GDPR. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here:

https://privacy.google.com/businesses/gdprcontrollerterms/ and

https://privacy.google.com/businesses/gdprcontrollerterms/sccs/

For more information on the handling of user data, please review Google’s Data Privacy Declaration under:

https://policies.google.com/privacy?hl=en

 

Gstatic

 

A web service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Gstatic) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Gstatic.

The legal basis for the use of this web service is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG.

You can prevent Gstatic from collecting and processing your data by refusing your consent when you enter the website, deactivating the execution of script code in your browser or installing a script blocker in your browser.

The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transferred data can be found in Google’s data protection declaration: https://policies.google.com/privacy

 

YouTube

 

On our website, we use plug-ins from the video platform YouTube.de or YouTube.com, a service that – represented by Google – is operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA (hereinafter “YouTube”). Using the plug-ins, we can also integrate audio-visual content (“videos”) that we have published on Youtube.de and possibly YouTube.com on this website. The videos are all integrated in the “extended data protection mode”, i.e. that no data about you as a user will be transmitted to YouTube if you do not play the videos. Conversely, this means that data is only transferred when you play the videos. We have no influence on this data transmission.

When you visit the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under the section “Access data” will be transmitted. This takes place regardless of whether YouTube provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your YouTube profile to be assigned, you must log out before activating the button.

The legal basis for the use of YouTube is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG. We have no knowledge of the storage period at YouTube and have no influence on it.

Further information on the purpose and scope of processing by YouTube can be found in the data protection declaration at https://policies.google.com/privacy

 

Social media elements

 

We do use elements of social media networks on this website and its pages (e.g. Facebook).

As a rule, you will be able to recognize these social media elements because of the respective social media logos that appear.

If you activate the respective social media element by clicking on the associated button, a direct connection to the provider’s server is established. As soon as you activate the social media element, the respective provider receives the information that you have visited this website with your IP address. If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign your visit to this website to your user account.

 

Facebook

We have integrated elements of the social network Facebook on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.

An overview of the Facebook social media elements is available under the following link: https://developers.facebook.com/docs/plugins/

If the social media element has been activated, a direct connection between your device and the Facebook server will be established. As a result, Facebook will receive information confirming your visit to this website with your IP address. If you click on the Facebook Like button while you are logged into your Facebook account, you can link content of this website to your Facebook profile. Consequently, Facebook will be able to allocate your visit to this website to your user account. We have to emphasize that we as the provider of the website do not receive any information on the content of the transferred data and its use by Facebook.

For more information, please consult the Data Privacy Policy of Facebook at: https://de-de.facebook.com/privacy/explanation

If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG (German Telecommunications Act). Such consent may be revoked at any time. If your consent was not obtained, the use of the service will occur on the basis of our legitimate interest in making our information as comprehensively visible as possible on social media.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint controllership is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint controllership. The obligations incumbent on us jointly have been set out in a Joint Controllership Agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum . According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php

 

Our social media presences

 

Data processing through social networks

We maintain publicly accessible profiles on social networks. The social networks used by us in detail can be found below.

Social networks such as Facebook, Twitter, etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, you can be shown interest-based advertising inside and outside the respective social media presence. Provided you have an account with the respective social network, the interest-based advertising may be displayed on all devices on which you are or were logged in.

Please also note that we cannot track all processing on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

 

Legal basis

Our social media presences are intended to ensure the most comprehensive presence possible on the Internet. This is a legitimate interest within the meaning of Art. 6 Para 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 Para. 1 lit. a GDPR).

 

Responsible party and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both vis-à-vis us and vis-à-vis the operator of the respective social media portal (e.g. vis-à-vis Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

 

Storage period

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

 

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred to as “Facebook”). According to Facebook, the collected data is also transferred to the USA and other third countries.

We have concluded a joint processing agreement (Controller Addendum) with Facebook.

This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

You can adjust your advertising settings independently in your user account. To do so, click on the following link and log in:

https://www.facebook.com/settings?tab=ads

For details, please refer to Facebook’s privacy policy: https://www.facebook.com/privacy/center/

 

Instagram

We have a profile on Instagram. The provider is Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. For details on how they handle your personal data, please refer to Instagram’s privacy policy: https://privacycenter.instagram.com/

 

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on their handling of your personal data, please refer to YouTube’s privacy policy:

https://policies.google.com/privacy?hl=en

 

LinkedIn

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. If you wish to disable LinkedIn advertising cookies, please use the following link:

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

 

Xing

We have a profile on Xing. The operator is New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. For details on their handling of your personal data, please refer to Xing’s privacy policy:

https://privacy.xing.com/de/datenschutzerklaerung (in German)

 

TripAdvisor

We have a profile on TripAdvisor. The operator is Tripadvisor LLC, 400 1st Avenue, Needham, MA 02494 USA. For details on their handling of your personal data, please refer to TripAdvisor’s privacy policy: https://tripadvisor.mediaroom.com/us-privacy-policy

 

Name and address of the controller:

 

Party responsible for the processing of personal data for the purposes of the European Union General Data Protection Regulation (GDPR), or of other applicable data protection laws in the Member States of the European Union, and of other provisions relating to protection of personal data, is

 

Privathotel Lindtner Hamburg GmbH

Heimfelder Straße 123

21075 Hamburg

Telephone: +49 (0) 40 79009-0

Telefax: +49 (0) 40 79009-482

E-mail: info@lindtner.com

 

Managing Director:

Heidrun Lindtner-Thies-Lembcke

 

Konditorei Lindtner Hamburg GmbH

Heimfelder Straße 123

21075 Hamburg

Telephone: +49 (0) 40 480600-0

Telefax: +49 (0) 40 480600-20

E-mail: info@konditorei-lindtner.de

 

Managing directors:

Brunhild Bruns, Heidrun Lindtner-Thies-Lembcke

 

Lindtner SPA & Beauty

Owner/operator: Frank Liebermann

Heimfelder Straße 123

21075 Hamburg

Telephone: +49 (0) 40 79009-370

E-mail: gl@spa-lindtner.com

 

Contact person:

Grit Liebermann

 

Name and address of the data protection officer:

 

SHIELD GmbH

Martin Vogel

Ohlrattweg 5

25497 Prisdorf

Phone: +49 (0) 4101 80 50 600

E-mail: info@shield-datenschutz.de

 

Hamburg, August 2023

 

Amendments in Data Protection Statement

We reserve the right to amend our data protection practices and this data protection statement in order to adjust the aforesaid to reflect possible changes in relevant laws or regulations, or to meet your needs better. Possible amendments in our data protection practices will correspondingly be published here. Please inform yourself about the current date of our data protection policy.